Compliance, Call Recording, Next-Gen Hackers, and Pause/Resume of Call Recordings
Compliance, Customer Experience, IT, and Contact Center Leaders:
Hackers can now extract credit card data from a call recording for around 10 cents per call.
The cost of a breach can be millions—the lawsuits from banks alone impact businesses of ALL sizes.
Most companies are at risk unless they are using automatic pause and resume to prevent credit card data from being recorded.
It’s a million-dollar risk for a 10-cent hacking cost! Healthcare companies are particularly at risk.
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