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Rehabilitating Patient Experience Technology

The Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey is the first significant government effort to measure Patient Experience, but is the delivery of the survey through traditional distribution methods alienating patients?  

 

As legal and financial costs for dissatisfied patients rise, healthcare providers must leverage technology to understand, react to and elevate the patient experience. 

 

Our white paper elaborates on the topic, providing a new perspective on measuring and improving patient experience. 

Download The White Paper Now!