Looking for a WFO solution to fill compliance recording, WFM, quality management, and customer experience gaps for your contact center?
Our highly scalable solution features the latest in robust forecasting, scheduling, analytics, and compliance recording capabilities, accessible via our user-friendly, intuitive UX and UI. You won't need a staff of specialists to deploy, use, manage and maintain your Elevēo solution.
We also offer a choice when it comes to deployment models - cloud, on-premise or hybrid.
Why Choose Eleveo?
Our solutions protect your business by recording contact center interactions like service requests, outbound sales, financial or healthcare transactions. We provide data management solutions to ensure compliance with privacy and regulatory requirements and to capture the customer experience. Elevēo delivers regulatory compliance features for PCI DSS, GDPR, CCPA, and others to protect your revenue and safeguard against government or industry data-security audits.
Let us eliminate any vulnerabilities with secure solutions, providing you 100% global recording coverage in the cloud, on-premise, or in-hybrid architecture with a fully Native Cloud WFO suite.
We provide 24/7 global support and have scored a + 89 NPS score in over 90 countries with our customers and partners for the last 5 years. Elevēo is also a 4-time Gartner Magic quadrant WEM vendor with a rich 20-year history (formerly as ZOOM International).
Elevēo strives to simplify complexity for contact centers, minimize service interruptions, and provide host anywhere, user-friendly, secure, & scalable software.
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